What to do if there is a mistake in tickets?
Any trip by plane and train begins with the purchase of a ticket. Tickets are often bought online, so all data must be entered independently, which often leads to some errors.
An integral part of any trip is the purchase of tickets for a particular mode of transport. Often tickets are bought personally by the traveler via the Internet, therefore, the data that will be reflected in the ticket, entered personally by the tourist. This often leads to problems such as errors in tickets. What to do when a ticket has already been purchased and there is an error in your personal information?
The main mistakes in air tickets.
1. the names on the ticket and the passport are different;
2. Incorrect passport number;
3. The name on the ticket does not match the name on the passport.
4. Incorrectly indicated gender and method of treatment;
5. Date of birth and/or address written incorrectly
6. Mistake in choosing the date and time of the trip.
If the flight takes place within Russia, there is no reason to panic. You can register for a flight on any document that contains data that prove your identity and photo (with the exception of a driver's license).
If the flight is to another state, then inaccuracies in the name are not allowed, so you will need to make changes to the ticket. In general, each airline pays attention to inaccuracies in tickets according to its own rules, so it is impossible to say exactly how many errors are permissible, but, of course, it is better to do without them.
It is possible and even necessary to correct an error in the last name if this error is in the first letter of your surname, because the search for you in the database is on them. You can fix this problem by calling the airline to help you resolve this issue. Most often, this service is free. You can also make changes to the personal account on the site where you bought the ticket, but this can be a paid service. If the error is not in the first letter of the name, then the task is simplified, since it is possible to do nothing at all, but it is better to contact the aviation company to get advice, since each company in its own opinion solves these issues.
As for the passport number in the ticket, this is only a whim of the company that carries out the flight. But still advise to listen to this requirement and fulfill it and, if such a situation arises, then correct the error in the ticket for personal peace.
The most serious mistake is the wrong time and date of the flight. If this happens, you need to change the ticket, even easier and cheaper to buy a new one. No one was able to fly on a plane that has no space, so this item when buying a ticket should be checked more carefully, so as not to spend extra money.
The last two items: gender and method of treatment, date of birth or address. This information is not important, especially gender and manner of treatment. It is better to check with the airline about the date of birth, but most likely there will be no special problems.
In general, any mistake in the plane ticket can be solved in one way - to surrender the old ticket and buy a new one. Of course, this method requires material costs, and it may not always work, since there may be few or no tickets at all and there is a risk of losing a seat on the plane altogether.
Mistake in train tickets
Mistakes in tickets are quite common. You or the cashier at the station can make a mistake, but you can fix them.
Firstly, it is impossible to reissue a ticket as an air ticket. You need to pass the old one and buy a new one, but you can lose your seat in the compartment or even in the carriage, as the ticket you handed over immediately will get into the system and it can be purchased by other travelers.
In general, if you are traveling in Russia, then problems may not arise if there are no strong discrepancies with the identity of the passenger and the data in the ticket.
You should check your ticket immediately after purchase. This will help to save nerves when checking in for a flight. Also, if the cashier made a mistake, you should report it immediately. Then the cashier will write a deed according to which you will be repaid the old ticket and issued a new one.
Author: Pavel Ustyantsev
Photos: delara735.weebly; aviasovet; eco-mpei