Offer agreement of the portal "Personal guide"

Contract-offer

provision of information services
(for posting on personalguide.ru)

Edition of 01.01.2026
Enters into force on January 1, 2026

1. General provisions

1.1. This document is an official offer (public offer) of the Limited Liability Company "Partner", OGRN 1086673006914, TIN 6673183704 (hereinafter - "Administrator"), to conclude a contract for the provision of information services under the conditions set forth below, in accordance with articles 435, 437, 438 of the Civil Code of the Russian Federation.

1.2. Acceptance of this offer recognizes registration on the site https://www.personalguide.ru (hereinafter referred to as the “Site”) and the placement of information about services.

1.3. From the moment of acceptance, the Participant is considered to have concluded a contract with the Administrator in full and without reservations.

1.4. The agreement is valid from January 1, 2026.

2. Status of the Administrator as an information intermediary

2.1. The Administrator acts exclusively as an information intermediary within the meaning of Art. 1253.1 of the Civil Code of the Russian Federation and is not:

• organizer of tourist activities;
• travel agent or tour operator;
• party to the contract for the provision of tourist services;
• payment agent.

2.2. The Administrator does not participate in settlements between the Client and the Participant, does not accept money for the services of the Participant and does not control the actual fulfillment of obligations.

2.3. All contractual relations for the provision of tourist services arise directly between the Participant and the Client.

3. Subject matter of the treaty

3.1. The Administrator, being an information intermediary, carries out activities to develop and popularize tourist services around the world and provides the Participant with the opportunity to:

• post information about tourist services on the Site;
• receive requests from Clients;
• interact with Clients through the internal service “Requests and Dialogues”.

3.2. As part of the Dialogues service:

• The client sends a request;
• A unique dialogue is created;
• The Participant agrees with the Client the conditions, the date of the service and the cost;
• After confirmation of the conditions by both parties, the contact details are mutually opened.

3.3. The Administrator is not a party to the transaction between the Client and the Participant, does not provide travel services and is not responsible for their quality, timing, security and other characteristics.

3.4. The participant undertakes to comply with the terms and conditions of this Agreement.

4. Rights and obligations of the parties

4.1. The administrator may:

4.1.1. Moderate the information placed.
4.1.2. Suspend access to the service in violation of the terms of the Agreement.
4.1.3. Hide the Participant’s profile in whole or in part.
4.1.4. Unilaterally terminate the contract in case of significant violations.
4.1.5. Change the functionality of the Site.

4.2. The administrator shall:

4.2.1. Provide technical ability to place information.
4.2.2. Provide access to the service "Dialogues" in compliance with the terms of the Agreement.

4.3. The participant shall:

4.3.1. Place reliable and relevant information.
4.3.2. Indicate the real full cost of services, agreed with the Client.
4.3.3. Do not underestimate the cost of services in order to reduce the size of the commission.
4.3.4. Do not enter into negotiations outside the "Dialogue" service until the terms are agreed.
4.3.5. Do not offer the Client a transition to third-party platforms, messengers, social networks or other resources until the terms are agreed.
4.3.6. Do not transfer contact details until the approval is confirmed.
4.3.7. Pay commissions on time.
4.3.8. Independently be responsible for the performance of services to Clients.

5. Contract price and settlement procedure

5.1. Remuneration of the Administrator is 15% (fifteen percent) of the cost of travel services agreed through the service "Requests and Dialogues" and actually provided to the Clients by the Participant.

5.2. The obligation to pay the commission arises in the reporting month in which the Participant serviced the Client under the terms agreed through the “Dialogues” service and received funds for the corresponding service.

5.3. The reporting period is a calendar month.

5.4. According to the results of the reporting month in which the Clients were serviced, the Administrator forms a report on the agreed and rendered services and issues an invoice to the Participant for payment of commission.

5.5. The participant is obliged to pay the accrued commission no later than the 5 (fifth) day of the month following the reporting one.

5.6. In case of failure of the Participant to provide reliable information about the services actually rendered and the funds received, the Administrator has the right to calculate the commission based on the cost agreed in the "Dialogues" service.

6. Prohibition of circumvention of service and commission

6.1. A participant is prohibited from:

• transmit or request contact details until approval is completed;
• offer transition to messengers, social networks, third-party sites;
• place hidden contacts in the profile (in text, images, watermarks, etc.);
• artificially lower the cost of services;
• to coordinate the fictitious value in the Dialogue with the subsequent change outside the service.

6.2. Any actions aimed at circumventing the mechanism of charging the commission are recognized as a fundamental breach of the contract.

7. Mechanism for identifying and proving circumvention

7.1. Evidence of violation may be:

• correspondence in the service "Dialogues";
• technical logs of the Site;
• recorded attempts to transmit contact data;
• a sharp discrepancy between the market and the agreed price;
• Clients' requests;
• screenshots received from third parties;
• Placement of contacts in graphic files;
• repeated cancellations of agreed orders with subsequent absence of commission.

7.2. The logs of the servers, technical records, metadata, IP-addresses and the history of the Participant's actions are recognized by the parties as admissible and sufficient evidence.

7.3. The burden of proving the absence of a violation lies with the Participant.

8. Contractual penalty and consequences of circumvention of the commission

8.1. In case of detection of the fact of circumvention of the procedure for coordination of services established by this Agreement, including, but not limited to:

• coordination of the conditions for the provision of services outside the “Dialogue” service;
• transfer of contact data until the completion of the agreement through the service;
• the proposal to move to third-party sites;
• concealment or understatement of the actual cost of services,

The participant is recognized as violating the terms of the Agreement.

8.2. In case of such violation, the Administrator has the right to:

8.2.1. Calculate the commission based on the full cost of actually provided or agreed services.
8.2.2. Accrue a contractual penalty in the amount of 100% of the amount of unpaid commission.
8.2.3. Immediately hide the Member’s profile on the Site without prior notice.
8.2.4. Limit the transfer of new customers.
8.2.5. To terminate the Agreement unilaterally.

8.3. Hiding the profile is a measure of ensuring the fulfillment of obligations and is not considered a refusal of the Administrator from the execution of the Agreement.

8.4. Restoration of the Participant’s access to the Site and re-activation of the profile are possible only if the following conditions are met simultaneously:

• a written request of the Participant to the Administrator;
• recognition of violation or settlement of the disputed situation;
• full payment of the accrued commission;
• full payment of the contractual penalty (if applicable);
• Payment of commission for all unfinished Dialogues in which the terms and conditions were agreed with the Clients.

8.5. Incomplete Dialogues are defined as Dialogues in which:

• essential conditions for the provision of the service (subject, cost, date) have been agreed upon;
• Or there are signs of an agreement on the subsequent provision of services.

8.6. Prior to the full fulfillment of these obligations, the Administrator has the right to refuse to restore the profile without explaining additional reasons.

8.7. Payment of commission and penalty shall not release the Participant from civil liability in case of causing losses to the Administrator.

9. Extension of commission after termination

9.1. If, after termination of the contract, it is established that:

• the order was agreed during the period of the contract;
• Services were provided under such arrangements;

The commission is payable in full.

9.2. The Administrator has the right to make an additional charge of the commission within 12 months from the date of termination of the contract.

9.3. Deletion of the profile does not exempt from obligations on previously agreed orders.

10. Liability of the parties

10.1. For violation of the procedure for coordinating services, including:

• underestimation of the cost of services;
• concealment of the real price;
• attempts to exchange contacts before agreement;
• Moving to other platforms;
• bypassing the commission,

The administrator may:

10.1.1. Hide the Member’s profile from the Website;
10.1.2. Limit the transfer of new customers;
10.1.3. suspend access to the service;
10.1.4. To terminate the contract unilaterally without compensation.

10.2. The Participant recognizes these measures as proportionate and aimed at protecting the legitimate interests of the Administrator.

10.3. The Administrator is not responsible for:

• actions of Clients;
• non-performance of services by the Participant;
• financial settlements between the parties.

11. Legally relevant communications and evidence

11.1. All messages sent through the "Dialogues" service are legally significant messages (Article 165.1 of the Civil Code of the Russian Federation).

11.2. Electronic logs of actions (logs) are recognized by the parties as appropriate evidence.

11.3. The data stored in the information system of the Administrator shall have priority evidentiary force.

11.4. The Parties recognize the admissibility of electronic evidence without mandatory notarization.

12. Limitation of challenge

12.1. The participant agrees that:

• the functionality of the service is sufficient to fix the approval;
• The absence of a separate paper contract does not affect the validity of obligations;
• Electronic confirmation of the approval of the service is a legally significant action.

13. Termination of contract

13.1. This Agreement may be terminated:

13.1.1. The Administrator unilaterally in case of violation by the Participant of the terms of the Agreement, including bypassing the procedure for coordinating services, underestimating the cost, attempting to exchange contacts outside the Dialogue service, switching to third-party platforms or other actions aimed at evading commission payment.

13.1.2. At the initiative of the Participant, by completely removing his profile from the Site or by sending a notice of termination of use of the Site.

13.2. Deletion of the profile by the Participant is considered a unilateral refusal to execute the Agreement and entails its termination from the date of actual removal of the profile.

13.3. Termination of the Agreement for any reason does not relieve the Participant from the obligation to:

• pay a commission for services rendered during the period of the Agreement;
• pay a commission on orders agreed during the period of the Agreement, if the Customer’s service was performed after termination.

13.4. The Administrator has the right to save data on agreed orders and correspondence in the service "Dialogues" as an evidence base for the execution of the Agreement.

14. Force majeure

14.1. The parties are exempt from liability for non-fulfillment of obligations in the event of force majeure (Article 401 of the Civil Code of the Russian Federation).

14.2. The party must notify the other party within a reasonable time.

15. Other conditions

15.1. The administrator is an information intermediary in the sense of Art. 1253.1 of the Civil Code of the Russian Federation.

15.2. All disputes shall be resolved in court at the location of the Administrator.

15.3. The law of the Russian Federation applies to the contract.

15.4. The invalidity of one provision does not invalidate the treaty as a whole.

9. Details of the parties

Administrator
Limited Liability Company “Partner”
TIN: 6673183704
OGRN: 1086673006914
E-mail: info@personalguide.ru
Website: https://www.personalguide.ru

Member:
Any natural person, individual entrepreneur or legal entity registered on the Site and accepting this offer.