Personal data processing policy
Date of entry into force: 26 December 2025
Table of contents
1. General provisions
1.1. This Personal Data Processing Policy (hereinafter - the Policy) is developed in accordance with the Federal Law of 27.07.2006 No. 152-FZ "On Personal Data" (hereinafter - the PD Law) and determines the procedure for processing personal data of website users https://www.personalguide.ru/ (hereinafter the Site).
1.2. The operator of personal data is the Limited Liability Company "Partner" (INN 6673183704, OGRN 1086673006914), hereinafter - the Operator.
1.3. The site is a tourist aggregator of author’s travels, where private guides, tour guides, travel companies and other participants independently place offers of services (announcements), and tourists leave requests for dialogue. The operator acts solely as an information intermediary and is not a party to contracts for the provision of tourist services.
1.4. The Policy applies to all personal data that the Operator receives from subjects: tourists (users leaving requests), guides, companies and other participants.
1.5. The operator aims to respect the rights and freedoms of personal data subjects, including the protection of privacy.
2. Basic concepts
3. Rights and obligations of the Operator
3.1. The operator has the right to:
3.2. The operator shall:
4. Rights and obligations of personal data subjects
4.1. The subject is entitled to:
4.2. The subject is obliged to provide reliable PD and notify of changes.
5. Principles of personal data processing
PD processing is carried out on the principles of:
6. Purposes of personal data processing
The operator processes PD for the following purposes:
Subject category | Collected PD | Purpose of processing |
Tourists | Name, email, phone | Registration, requests, booking, notifications, transfer of contacts to the contractor |
Guides (private) | Name, email, phone, links to social networks / messengers / site, licenses / documents of education, IP address | Registration, placement of ads, booking, transfer of contacts to the tourist |
Companies | Name, address, email, phone, social networks / messengers, licenses, IP address | Same as guides. |
Grounds of processing: consent of the subject (when accepting the offer, rules and consent to PD), execution of the contract (participant's offer).
7. Conditions for processing personal data
7.1. The processing of personal data is carried out with the consent of the subject (when accepting the Agreement of the offer of the participant, the Rules of placement and consent to the processing of PD).
7.2. Processing without consent is possible in cases provided for by the legislation of the Russian Federation (for example, for the performance of a contract, the protection of legitimate interests).
7.3. The operator does not process special categories of PD (race, health, etc.), biometric data or criminal record data.
8. Procedure for collection, storage, transfer and other types of processing of personal data
8.1. PD collection is carried out through registration forms, placement of ads and requests on the Site.
8.2. Storage: on local servers with backup; terms - during the validity of the account and 3 years after its deletion (for possible disputes) or until the withdrawal of consent.
8.3. Transmission:
8.4. Security measures: login and password protection, limited access, regular backups. The operator seeks to prevent unauthorized access.
8.5. Withdrawal of consent or deletion of data: the subject can delete the account through the personal account or request by email info@personalguide.ru This will result in the termination of processing (except where data is required by law).
9. List of actions performed by the Operator with personal data
The operator carries out: collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (provision), blocking, deletion, destruction of personal data.
10. Cross-border transfer of personal data
10.1. Due to the global nature of the Site (offering services in thousands of cities around the world) The operator carries out cross-border transfer of PD in the mutual transfer of contacts between tourists and guides / companies from different countries for the coordination and booking of tourist services.
10.2. The transfer is carried out on the basis of the consent of PD subjects (when accepting the offer, rules and consent to processing).
10.3. The amount of data transmitted: only the necessary contacts (name, email, phone, links to messengers) specified by the user.
10.4. Transfer is possible to states that provide adequate protection of PD (on the list of Roskomnadzor), and to other states - taking into account the consent received and measures to protect the rights of subjects.
11. Confidentiality of personal data
11.1. The operator ensures the confidentiality of PD and does not disclose them without the consent of the subject, except in cases provided for by law (requests of authorities, etc.).
11.2. Employees of the Operator who have access to PD are obliged to observe confidentiality.
12. Final provisions
12.1. This Policy comes into force from the moment of publication on the Site (December 26, 2025) and is valid indefinitely until a new version is replaced.
12.2. The Operator has the right to make changes to the Policy; a new version is published on the Site.
12.3. Questions, suggestions or requests for PD processing are sent by email: info@personalguide.ru or phone +7 (950) 549-86-46.
12.4. This Policy is published on the Site for free access.
