How do you get the tour back?
With the onset of each season, almost all travel agencies conduct an advertising campaign with offers to purchase tours at a reduced price. As the texts of most promotions say: burning tickets to Turkey at a ridiculous price, or cheap to buy a ticket to Egypthere! Few people can resist such fabulous offers. Many people buy a ticket and can not wait for a wonderful holiday. At the same time, they forget that you need to purchase vouchers from travel agencies that do not infringe on the rights of their customers.
Legal details
If you are the lucky one who can spend a tidy sum on a ticket, then you will probably be sorry to spend them in vain. Lawyers advise to insure travel. This is very beneficial if the tour is expensive. So, if you could not go on a trip for various reasons, the insurance company will return your funds. Travel insurance should be issued no later than one month before the trip.
If you believe that you do not need insurance, then carefully read the contract. All the same rules apply to companies that offer online tour searchesstill. The following situation is a good example. The man in the fall bought a trip on a cruise for April. The manager said that if he decides to terminate the contract, then it should be done within 95 days so that there are no fines. In fact, it turned out that the travel agency was able to return only 50% of the cost. In fact, the travel agency violated the clause of the contract, and therefore the rights of a citizen. In this case, it is best to act through the court.
How to sue a travel agency
You need to apply to the district court where the travel agency is located. In the application you will need to specify:
- the amount you have not been refunded;
- interest on that amount.
If necessary, indicate the amount of moral damage caused to you by the travel agency. Moral harm can be assessed on your own. Your chances of winning a case in court are 90 percent.
Before making a ticket and signing a contract, it is worth thinking several times. You should not buy a ticket in advance. If you don’t already have plans for this period. It is likely that your plans will change and you will have to spend a lot of time to get your money back. Choose only proven travel agencies. If you are not sure about the company, you can search for information about the company online or ask friends. If you do not find additional information, it is better to abandon this travel agency. Finally, there is the all-Russian register of travel agencies, which includes all operators authorized to work in the territory of the Russian Federation. All this information you can easily find on the official resource of the Federal Agency for Tourism.