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Is it better to buy a tour from a tour operator?

Most people, going on vacation, choose a trip organized by the travel agency. However, not everyone knows that a travel agency can be a tour operator or work on the principle of a travel agency. Many companies combine both of these activities.

Nevertheless, a tour operator and a travel agent are similar concepts, but not the same. In this article, we will answer the question: what is the difference between a tour operator and a travel agency and who is more profitable to buy a ticket from?
 

Tour operator

 
Tour operator is an organization that is engaged in the formation and configuration of tours. He concludes contracts for air transportation, books a hotel, arranges insurance, hires tour guides and develops a route - and all this on favorable terms for himself, and therefore for you.
In addition to forming a tour package, the tour operator itself promotes and sells its product. Promotion involves the organization of advertising campaigns, participation in fairs, exhibitions and other events dedicated to travel.
 
The tour operator can sell his goods in different ways. They usually cooperate with several travel agencies and implement tour packages through them. Selling directly is not very common. If you are going to buy a ticket from a tour operator, then know: there will be few offers.
According to the law “On the basics of tourist activity in the Russian Federation”, the tour operator must be a member of the association of tour operators in the field of outbound tourism. Before entering the tour operator in the register, he has no right to carry out tour operator activities.
 
It is worth noting that in recent years tour operators are becoming more and more bankrupt, and from small to the largest. This led to the fact that the control over the activities of tour operators became tighter, and the amount of liability insurance increased. Therefore, obtaining a license has become more difficult. To protect yourself, you should check tour operators on the website of the Federal Agency for Tourism "Rosturizm". If you did not find your operator in the register, it means that he works illegally, and in case of bankruptcy of the company, you will not receive monetary compensation.
 
If you would like to choose an inexpensive outdoor activity, you should pay attention to unpopular tourist clubs. This can be one or more people for whom active recreation is a lifelong activity, and they organize tours without the appropriate license, because the payback is too low, given the costs of obtaining and maintaining a permit. Choosing such a tour from tour operators without a license should be with extreme caution.
 
 
 

Travel agency

 
The travel agent buys tickets from several tour operators in advance for a certain percentage and sells them to tourists. You will be offered a variety of options, so you can choose the tour operator most reliable and suitable for your requirements.
 
According to the law, a contract must be concluded between the travel agency and tour operators. Otherwise, you risk facing scammers. To avoid such problems, before buying a tour, ask the agency to let you read the contract and check its authenticity on the website "Tourists". To do this, you need to find in the register of tour operators a list of partner agencies and in the register of travel agencies to ensure their cooperation.
 
To ensure reliability, ask the agency about the insurance company and the amount of liability insurance of the tour operator. And also find out how long the tour operator has been working with this direction and how long it has been in this market.
 
Responsibility for the tour package lies with the tour operator, regardless of who you bought the ticket from. The responsibility of the agency is to provide complete and reliable information about the trip: the conditions, rights and obligations of the tourist and service persons, the timing and payment of the trip. At the request of the legislation, the necessary information about the tour operator agency is obliged to indicate in your contract.
 
 
 

Tour operator or travel agent: which is more profitable?

 
Prices and discount systems are formed by the tour operator. As a result, the cost of the tour package is approximately the same. Most tour operators work only with agencies, as a rule, this is an indicator of the quality of services. It is unlikely that the tour operator will sell you a tour with a lower margin than the travel agency, it will simply be unprofitable for them. Therefore, it is better to buy a ticket from a travel agent.
 
In some cases, the travel agency adds too high a percentage to the cost specified by the tour operator. Therefore, before buying a tour, look at similar offers on it. In other cases, a travel agency may lower the cost of a tour to increase sales at the expense of its commission payments.
 
Regardless of whether you prefer a tour operator or a travel agency, check all the information once again: go to the site, read reviews and ask questions of interest to you. Ask your friends who have recently been on vacation if they like it. If the company was established a long time ago and still exists, then it is most likely worth trusting it.
 
Sometimes travel agencies that have already proven themselves can overstate the cost, but the guarantees for a good rest increase. Tours in new firms are cheaper, but this does not mean that they are definitely worse, this may be due to the development of a customer base. The most important thing in a vacation is a good rest, so you should not risk your vacation much for the sake of profit.
 
Text: Maria Kourova
Photo: allegroplus, remontik, otdohni,
 

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