How many airline passengers use apps to book and check in?

In Russia, 18% of citizens regularly make flights, but most of the air passengers have mastered online bookings and check-in - 77% of passengers use special applications on smartphones.

Such statistics were shown by a study conducted by the Analytical Center of NAFI.

In general, according to him, 18% of respondents moved by plane in the past two years. There is a modest increase – in 2017, this figure was 12%. Traditionally, most often fly residents of Moscow and St. Petersburg 29%, and people from 25 to 34 years – 25%.

Russians fly with Russian airlines – the number of passengers using their services is 89% of all air passengers. But the share of foreign carriers is increasing, and is 40%, and in 2017 it was 29%.

As for online services for air travel, the majority of “flying” tourists are familiar with them: over the past year or two, 77% of passengers used them.

Tickets via the Internet were bought by 57% of Russians. Online check-in before the flight independently passed 43% of air travelers, 29% used airline applications and other mobile applications for tourists.

Source: tourprom