Tourist from a cold bus sued the tour operator

A tourist from Kaliningrad went on a 12-day bus tour to Slovakia in December 2016. The trip went well, but on the day of departure, the Russians were served a bus with idle heating. The thermometer that day dropped to -20 °C.

Half an hour later, the traveler froze and asked the driver to return to the hotel to keep warm. His request was granted, but the man still fell ill, the fact of the disease was confirmed by the doctors of the clinic, to which he applied.

 

In Russia, the tourist demanded compensation from the tour operator, the answer was a refusal. Then the man went to court with a lawsuit.

 

The regional court decided that the victim received poor-quality transportation service, in this regard, the tour operator was obliged to compensate for the damage. The tourist managed to sue a little: 4 thousand. RUB - compensation for moral damage and 2 thousand RUB fine.

 

source: tonkosti