What are Russian citizens dissatisfied with in domestic resorts?

The monitoring center “Safety 2.0” of the Russian Peace Foundation, following the results of the hotline for the protection of the rights of tourists, report that most of the Russians who have rested at domestic resorts are dissatisfied with the quality of service and infrastructure.

Head of the center Elena Sutormina said that this year the overwhelming number of complaints (64%) is associated with poor quality of service.

Traditionally, we receive quite a lot of appeals from Russian tourists who chose domestic destinations for recreation.

Travelers in Russia are dissatisfied with the inflated prices in hotels, restaurants, resorts, non-compliance with anti-convulsive norms.

The most frequent claims came from vacationers in the Crimea, Kuban, Kaliningrad region, Moscow and Moscow region, St. Petersburg, Karelia, Altai.

Source: iz

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