REFERENCE SERVICES

In St. Petersburg, there are various reference services that provide information and assistance on a wide range of issues. Here are the current data and contacts for some of them:

Emergency services

• Uniform emergency number (fire service, police, ambulance): 112
• Ambulance: 03
• Gas service: 04
• Damage to street networks (lighting, water supply): 312-95-94 (lighting), 305-09-09 (cold water), 315-13-13 (hot water)
• Centralized information about the evacuated ambulance: 278-00-55
• Bureau of accident registration: 579-00-55

Medical services

• Health Committee hotline: (812) 63-555-77
• Medical services reference service: (812) 63-555-63
• Round-the-clock service "City Health": 635-55-66
• Reference for the availability of drugs in pharmacies: 383-99-09

Tourist information

• City Tourist Information Bureau: provides information about tourist sites, routes, events, services of transport companies and places of accommodation. Address: St. Petersburg, Sadovaya St., 14/52

Social services

• Information and telephone service of social protection of the population: 334-41-44
• Helpline for adults, children and adolescents: 476-71-04

Stations and airports

• Reference service of the Moscow station: (800) 775-00-00 and (812) 457-44-28
• Baltic Station Reference Service: (800) 775-00-00
• Reference service of Vitebsk station: (800) 775-00-00

Other services

• City center of lost documents and means of communication: Address: St. Petersburg, Minetnaya B. St., 16
• Real estate reference service "Apartment question": free consultations on real estate transactions.

Animals

• Center for assistance to homeless animals "Lost": information about lost and found animals, assistance to injured animals.

For more information and additional contacts, you can visit the relevant sites or contact the specified phone numbers.