Reference services
Description:
In Tula, there are various reference services that provide information on a wide range of issues: from transport to utilities. Here are details of some of the city’s key reference services.
Tula reference services
Single Tula reference service
A single reference service provides information on various issues, including transport schedules, contact details of organizations, cultural events and more.
Phone: 072 (for calls from the city phone)
Phone: +7 (4872) 72-00-00 (for mobile phone calls)
Working hours: Round the clock
Website: tula.ru (Official website of Tula Administration)
Information service of the Central Bus Station
This service provides information about bus schedules, ticket availability and other bus station services.
Address: street. Pushkinskaya, 29
Telephone: +7 (4872) 25-10-10
Working hours: Round the clock
Website: avtovokzal-tula.ru
Reference service of the railway station
The Tula railway station information service provides information about the train schedule, availability of tickets and other services of the station.
Address: street. 12 Komsomolskaya
Telephone: +7 (4872) 36-02-22 (reference for rail transportation)
Working hours: Round the clock
Website: rzd.ru (official website of Russian Railways)
Reference service of Tulgorelectrotrans
This service provides information on the schedule and routes of trams and trolleybuses in Tula.
Address: Demonstrations Street, 1
Telephone: +7 (4872) 31-65-65
Opening hours: Daily from 06:00 to 22:00
Website: tula-trolleybus.ru
Information service of the city administration
The city administration provides information on municipal services, social programs, and other urban governance issues.
Address: Lenin Avenue, 2
Phone: +7 (4872) 30-45-70 (reception)
Opening hours: Monday-Friday from 09:00 to 18:00
Website: tula.ru
Utilities and emergency numbers
Unified Dispatch Service (EDDS)
EDDS coordinates utilities and provides emergency assistance.
Telephone: 112 (single emergency number)
Working hours: Round the clock
Reference service of Tulgorvodokanal
This service provides information on water supply and sanitation.
Address: street. October, 59.
Telephone: +7 (4872) 24-63-15 (emergency service)
Working hours: Round the clock
Website: tulgorvodokanal.ru.
Tulenergo Reference Service
This service provides information about electricity supply.
Address: Lunacharsky Street, 5
Telephone: +7 (4872) 25-14-22 (emergency service)
Working hours: Round the clock
Website: tulaenergo.ru
Additional resources
Information and reference portal "Tula Online"
This portal provides a variety of information about the city, including news, schedules, contact details of organizations and much more.
Website: tula.spravker.ru
For the most accurate and up-to-date information, it is recommended to use the official websites and contact telephone numbers of these services.