Interview with the General Director of the Swiss Travel House - Roman Perevertun.

 

Aurora:

- Good afternoon, Roman. Tell us where you started and why the tourism industry?

Roman Pervertun:

The manager of our company, Walter Dentz, is Swiss by birth. He started his business in Russia by opening a language school for foreign tourists and Russians.

So, any successful business requires development, so in 2000 we decided to open a tourist office "Swiss Travel House" on Italian, 33. It is no coincidence that Switzerland has become our main and favorite tourist destination. Over the past five years, we have successfully developed this direction, and in 2005 we opened a new direction - Austria, the department "Austrian Travel House" gradually appeared.

Today we are ready to offer tours to any corner of Europe, as well as to exotic countries and beach holidays on the islands.

Aurora:

- Where do the residents of the capital prefer to rest? What is the most important factor when choosing a tourist destination?

Roman Pervertun:

Quite a large number of tourists enjoy vacationing in Switzerland and Austria. In winter, these are such famous resorts as Verbier, Grindelwald, Zermatt, Villar, Ischgl, Zelden. In summer, preference is given to rest on lakes: Lakes Geneva and Lucerne, Lake Carinthia.

During the year there is a demand for Wellness and SPA, thermal resorts. Educational tourism is no less popular: children’s camps and linguistic schools in Europe.

The main factors influencing the choice of tourist destination for recreation, probably, can be called the presence of recreations at the resort, natural and climatic conditions and the price segment. However, it is difficult to say for sure, sometimes a client comes to our office without knowing clearly where he would like to travel. We prefer an individual approach to each tourist. Identifying the needs of the client, our managers offer a particular type of recreation, a resort that best meets his requirements.

Aurora:

- Where do you rest yourself? What's your favorite place?

Roman Pervertun:

By the nature of my work I travel a lot. As I said before, I love outdoor activities, I never miss an opportunity to ski. I know many good resorts in Italy, France, but my favorite ones are Swiss resorts such as Zermatt and Villar, as well as Ischgl and Sölden in Austria.

Aurora:

— The question that probably interests many people is: are stars and public people your clients/partners? And how many requests of star customers are different from ordinary?

Roman Pervertun:

Yes, among our regular customers there are quite famous people. The requests of such customers are exclusivity and originality.

It is for such clients that we offer a wide range of VIP services, including rental of private aircraft, helicopters, luxury cars, yachts, secluded chalets and individually serviced villas, a number of additional services, such as racing tracks in Geneva on Lamborghini, Ferrari, Porsche cars.

We continue to develop luxury services and try to please our customers with new exclusive offers.

Aurora:

- How do you feel about the fashion culture of St. Petersburg? Do you like to go to fashion shows, fashion clubs, presentations and other social events?

Roman Pervertun:

We follow all the steps of fashion culture. We participate in various presentations of our partners, promotions, post articles in fashion magazines of the city.

Speaking of social events, we not only like to participate in them, but also love to hold them. Every year we hold cultural events for partners and clients. Last year, we organized a Jazzontheriver cruise for leading travel agents within the framework of the Montré Festival, where the Consul of Switzerland, general representatives of Swiss and Lufthansa airlines were invited. The program of the event included a performance of a jazz band, a buffet and a draw of valuable prizes provided by hotels in Switzerland.

In July of this year, we plan to hold a football and tennis tournament “SwissCup”, where famous people of our city will be invited. As part of this event, tours, services and new directions of our travel company will be presented.

Aurora:

- You are represented in the nomination "Best travel company" Aurora Premium Award. Is that some kind of recognition for you? Why did you become the nominee?

Roman Pervertun:

We are delighted to be nominated. I think that participation in this nomination was facilitated by the fruitful work of our team and the recommendations of our regular customers. Our travel company has been the leading tour operator in Switzerland and Austria for 9 years. The quality of our services remains high and unchanged. The company’s motto is “Swiss Travel House – Swiss Quality and Guarantee”.

Aurora:

Thanks for the answers. And, in conclusion of our interview, the organizing committee of the Prize believes that it is not worth saving on your own preferences even in a crisis. Do you think it makes sense to save money when choosing a company with less expensive services?

Roman Pervertun:

At such a difficult time, when the tourist market is undergoing a number of serious changes. We are looking for new offers, new travel packages that differ in cost and saturation and are targeted at different segments of consumers. At the same time, we try our best to ensure that the quality of the services provided remains at the same high level.