Why are passengers not allowed on the plane?

Specialists of the Tutu service studied frequent inaccuracies when processing travel documents.

A common mistake is buying a ticket for the flight Moscow — Sochi, when it was necessary to fly from Sochi to Moscow. If there is time before the departure date, the situation is corrected: the purchase is canceled and the ticket changes, if allowed by the airline’s rules.

Passengers when booking a ticket can confuse a month. If you find an error, you need to call the ticket purchase point, and together with the airline determine the actions.

Oksana Turovskaya, service specialist: "If the passenger did not call the seller, but bought a second ticket for the desired date, then there is a danger of losing money." The system can count such orders as double bookings and cancel without warning one of the tickets.

Travelers know about the rule of three errors in spelling the name and surname on the ticket, but it is not always relevant.

If instead of the passenger's name "Ivanov" in the ticket says "Prinov", airlines will not let the tourist on board.
Even one mistake disrupts the trip: for example, if it says “Olna” place “Olga”, then when flying around Russia there will be no problems. In China or the United States, tourists will not be allowed.

A common mistake is the name written in Russian letters in the English layout. Anna's name will be spelled Fyyf - the decision depends on the airline's rules.

If the passport number is incorrect, the error can be corrected: some airlines allow the information on their websites to be corrected. Re-issuance of the ticket with the correct information, the carrier can make a fee.

When a single ticket for a connecting flight, for example, Novosibirsk-Moscow-Bangkok-Moscow-Novosibirsk, is purchased, and the passenger did not come to the Novosibirsk-Moscow flight, then the ticket for the remaining flights of the chain is canceled.

If the traveler did not get on the first flight on the route, you need to cancel the seat in the airline.

When a passenger buys tickets for connecting flights himself, and lays for a transfer of little time, then if the first flight is delayed, you can be late for the connecting flight, and you will have to buy new tickets.

An error in the contact details leads to the loss of up-to-date information about the flight change.

Source: ria