Flight delays? What are passengers supposed to do?
Rosaviatsiya recalled additional services for passengers of delayed flights amid night restrictions on flights imposed to ensure security, according to the representative of the Ministry.
In the event of a flight delay due to weather conditions, technical problems or the fault of the airline, the carrier is obliged to provide passengers with a range of services in accordance with Federal Aviation Regulations (FAP-82).
Passengers with children under seven years of age should be allowed access to the mother and child room immediately. If the flight is delayed by two or more hours, passengers are entitled to two phone calls or two emails, as well as soft drinks.
Hot meals are provided when waiting for the departure of the flight for more than four hours (during the day - every six hours, at night - every eight hours). Accommodation in the hotel is allowed if the flight departure expectation exceeds eight hours in the daytime and six hours at night. The luggage of passengers is stored free of charge.
Source:https://iz.ru/Photo: personalguide
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