What is important for Russians in tourist trips 2021?
Booking surveyed more than a thousand Russians to determine what they will pay attention to when planning travel in 2021.
58% of respondents said they would choose housing based on stricter criteria than before. 82% expect online booking platforms to be more transparent about cancellation rules, returns and travel insurance.
44% of travelers want to be able to withdraw their reservations for free, and 28% want to change their dates. According to experts, the owners of accommodation facilities should take the necessary measures to meet the requests. 44% of respondents believe that airlines should offer more flexible fares.
41% of tourists dream of a relaxing holiday in 2021, and the word “relaxation” has appeared in the recommendations of users more often than 33% since the beginning of the pandemic.
Health issues are the main cause of concern for travelers: 77% of Russians surveyed said they would take more precautions. Since the start of the COVID-19 pandemic, guests have been 60% more likely to use the words “cleanliness” and “hygiene” in hotel reviews.
71% of our compatriots are more likely to choose a home with clear precautions. Even simple steps such as providing antibacterial or disinfectants can be crucial for 72% of guests to make a reservation.
59% of respondents are ready to transfer communication to the digital space and try online check-in instead of the usual interaction with reception staff.
Source: ria